E-commerce Operations Manager

4 days ago

Barnstaple, Devon, United Kingdom EQUIDRY Full time £24,000 - £30,000
About the Role

We are seeking a highly skilled and motivated E-commerce Operations Manager to join our team at EQUIDRY. As a key member of our leadership team, you will play a crucial role in shaping the ongoing development of our e-commerce platform and driving business growth.

Key Responsibilities
  • E-commerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company's overall business goals, focusing on driving sales, customer acquisition, and retention.
  • Website Management: Oversee the day-to-day management of the company's e-commerce website, ensuring collections, products, and pages are up-to-date, user-friendly, and optimized for search engines (SEO).
  • Product Management: Manage and optimize the presentation, categorization, and placement of products on the website, ensuring a compelling and intuitive customer experience that maximizes sales and engagement.
  • Consumer Experience: Enhance the online shopping experience by implementing best practices in UX/UI design, analyzing customer behavior, improving site navigation, checkout processes, and overall site functionality.
  • Sales Optimization: Monitor and analyze website performance, traffic, and sales data using tools like Google Analytics, providing regular reports with actionable insights.
  • Digital Marketing: Collaborate with the team to create and execute digital marketing campaigns, including email marketing, social media advertising, and pay-per-click (PPC) campaigns, to drive traffic and sales.
  • Compliance: Ensure the e-commerce platform complies with all relevant regulations, including data protection and consumer rights.
Requirements
  • Minimum of 2 years of experience in e-commerce/digital marketing, preferably within the fashion or equestrian industry.
  • Proficiency with Shopify, content management systems (CMS), web analytics tools (e.g., Google Analytics), and digital marketing tools.
  • Strong understanding of SEO, SEM, PPC, email marketing, and social media advertising.
  • Ability to interpret data, generate insights, and make data-driven decisions.
  • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
  • Good understanding of marketplaces such as Amazon, TikTok Shop, etc.
What We Offer
  • Starting salary range offered between £24,000 - £30,000 depending on experience.
  • ~ 28 days holiday (including bank holidays)
  • ~ Flexible Schedule
  • ~ Free Parking
  • ~ Staff Discount
  • ~ Social Events & Team Building

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