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E-commerce Operations Manager

2 months ago

Barnstaple, Devon, United Kingdom EQUIDRY Full time £24,000 - £30,000
About EQUIDRY

EQUIDRY is a leading performance clothing company that is rapidly expanding its presence in the market. We are seeking a highly skilled and motivated individual to join our team as an E-commerce Operations Manager.

Job Summary

We are looking for a talented E-commerce Operations Manager to oversee the day-to-day management of our e-commerce website. The successful candidate will be responsible for ensuring that our website is up-to-date, user-friendly, and optimized for search engines. This is a multifaceted role that demands a unique combination of self-motivation, creativity, enthusiasm, analytical skills, and strategic thinking.

Key Responsibilities
  • E-commerce Strategy: Help to develop and implement a comprehensive e-commerce strategy aligned with the company's overall business goals, focusing on driving sales, customer acquisition, and retention.
  • Website Management: Oversee the day-to-day management of the company's e-commerce website, ensuring collections, products, and pages are up-to-date, user-friendly, and optimized for search engines (SEO).
  • Product Management: Manage and optimize the presentation, categorization, and placement of products on the website, ensuring a compelling and intuitive customer experience that maximizes sales and engagement.
  • Consumer Experience: Help to enhance the online shopping experience by implementing best practices in UX/UI design, analyzing customer behavior, improving site navigation, checkout processes, and overall site functionality.
  • Sales Optimization: Monitor and analyze website performance, traffic, and sales data using tools like Google Analytics, providing regular reports with actionable insights.
  • Digital Marketing: Collaborate with the team to create and execute digital marketing campaigns, including email marketing, social media advertising, and pay-per-click (PPC) campaigns, to drive traffic and sales.
  • Compliance: Ensure the e-commerce platform complies with all relevant regulations, including data protection and consumer rights.
Requirements
  • Minimum of 2 years of experience in e-commerce/digital marketing, preferably within the fashion or equestrian industry.
  • Proficiency with Shopify, content management systems (CMS), web analytics tools (e.g., Google Analytics), and digital marketing tools.
  • Strong understanding of SEO, SEM, PPC, email marketing, and social media advertising.
  • Ability to interpret data, generate insights, and make data-driven decisions.
  • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
  • Good understanding of marketplaces such as Amazon, TikTok Shop, etc.
What We Offer
  • Starting salary range offered between £24,000 - £30,000 depending on experience.
  • ~ 28 days holiday (including bank holidays)
  • ~ Flexible Schedule
  • ~ Free Parking
  • ~ Staff Discount
  • ~ Social Events & Team Building