Hospitality Supervisor
1 month ago
Visit Lake District is seeking a Hospitality Supervisor to join our team at Lakeside Hotel & Spa.
About the RoleThis is a fantastic opportunity for a motivated and enthusiastic individual to take on a key role within our Food and Beverage team.
Job Description:
- As a Hospitality Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a memorable experience at our hotel.
- You will oversee the smooth operation of our restaurant, including managing staff, maintaining high standards of cleanliness and presentation, and ensuring that all food and beverage services are delivered to a high standard.
Responsibilities:
- Ensure that the restaurant is set up to the highest standard before each service.
- Maintain the appearance of employees to an appropriate standard.
- Conduct regular training sessions with staff members to ensure that they have up-to-date menu knowledge.
- Oversee breakfast or evening service.
- Take responsibility for end-of-night stock requisitions.
Benefits:
- Share of monthly tips (circa £1 per hour worked).
- Extra holiday days for each year of service (max 33 days).
- Employee Assistance Programme – Hospitality Action.
- Discounted Bed & Breakfast stays at hotels within the group (£25 per night).
- Discounted F&B (Food 35% & Beverage 50% – when eating) when staying at a Classic Lodges Hotel.
- Free meals on duty.
- Access to training courses and apprenticeships.
- Annual Long Service, Employee of the Quarter & Special Awards.
- Annual Long Service Dinner (for those with 5+ years service).
- Group Annual Awards Dinner, Harrogate.
Salary: Estimated salary range £20,000 - £25,000 per annum, depending on experience.
What We Offer: A competitive salary, generous benefits package, and opportunities for career development and growth.
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