Luxury Food Service Manager
3 weeks ago
Lakeside Hotel & Spa, situated on the Southern shores of Windermere, is owned by Classic Lodges Limited. With 73 luxury bedrooms, a fine dining restaurant, brasserie, pool, spa, and conference suite overlooking the lake, we offer an exceptional guest experience.
We are seeking a motivated and enthusiastic individual to join our team as Food and Beverage Supervisor. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring the highest standards in our restaurant, and contributing to a positive and inclusive work environment.
The ideal candidate will have excellent communication skills, be able to build rapport with residents and non-residents, and possess a passion for delivering outstanding customer experiences. Key responsibilities include:
- Ensuring the restaurant is set up to high standards for service.
- Maintaining employee appearance to an appropriate standard.
- Conducting regular training sessions to ensure menu knowledge is up-to-date.
- Overseeing breakfast or evening service.
- Completing end-of-night stock requisitions.
Benefits Include:
- Share of monthly tips (circa £1 per hour worked).
- Extra holiday days for each year of service (max 33 days).
- Employee Assistance Programme – Hospitality Action.
- Discounted Bed & Breakfast stays at hotels within the group (£25 per night).
- Discounted F&B (Food 35% & Beverage 50% when eating) when staying at a Classic Lodges Hotel.
- Free meals on duty.
- Access to training courses and apprenticeships.
- Annual Long Service, Employee of the Quarter & Special Awards.
- Annual Long Service Dinner (for those with 5+ years service).
- Group Annual Awards Dinner, Harrogate.
This role includes various shifts, including weekends and evenings.
We welcome applications from individuals who share our passion for delivering exceptional customer experiences and are committed to excellence in their work.
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