Property Management Department Lead

4 weeks ago


Manchester, United Kingdom X1 Lettings Full time
Job Title: Property Management Department Lead

About the Company: X1 Sales and Lettings is a highly successful Sales, Lettings and Property Management business with offices in Liverpool, Leeds, Manchester, and Kent. With 14 years of experience, we pride ourselves on having a workforce consisting of the best talent in the industry.

Salary: £40,000 - £50,000 per annum, depending on experience, plus benefits package including 25 days annual leave, bank holidays, and additional paid time off over Christmas. We also offer complimentary use of our on-site gyms and social events throughout the year.

Job Description:
X1 Sales and Lettings are looking for an experienced Team Manager to oversee the Property Management Department in our vibrant and friendly Manchester branch. As the Section Manager for the Property Management team, you will be responsible for managing operations and leading your team to success. Your exceptional management skills and strong communication both internally and externally will contribute to the overall success of your team's performance.

Key Responsibilities:
  • Manage operations and lead the Property Management team to achieve targets
  • Develop and implement strategies to improve team performance and customer satisfaction
  • Ensure all inventories, inspections, check-outs, and turnarounds are completed in line with SLAs
  • Manage invoice processing and ensure internal charges are raised correctly
  • Ensure quality of all works completed and excellent customer service levels
  • Handle complaints effectively and ensure positive brand reputation

Required Skills and Qualifications:
  • Experience of successfully managing a team in the property industry
  • Strong team management skills and ability to develop and coach team members
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

Benefits: Competitive salary, bonus scheme, pension scheme, life insurance, health insurance, and much more. Our company culture values teamwork, accountability, quality, fun, compliance, and flexibility. If you are passionate about people management and developing team members, we would love to hear from you.

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