Property Administrator

7 months ago

Manchester, United Kingdom Livingcity Asset Management Full time

**Job Title**: Property Administrator

**Working Hours**: Monday to Friday,

08.30hrs-17.00hrs

**Department**:Livingcity Asset Management

**Revision Date**:December 2022

**Location**:Manchester

**Prepared By**:AK/ HR

**About Livingcity**

Livingcity Group is a well-known and highly regarded name within the property asset management field. Established in 2000, the company has its Head Office in Manchester but manages properties across the country. Open relationships and communication are key to the success of our partnerships, and we strive to never take a ‘one size fits all’ approach. Upon joining Livingcity Group, you will be surrounded by our friendly and diverse team who work diligently to provide the best service possible for our clients. Here we care about our employees and endeavour to make the best working conditions possible; We are proud to be a Mindful Employer and continue to find ways to support and care for our staff. The range of services provided by the Livingcity Group of companies makes working here the perfect environment to learn, grow and develop within the everchanging field of property management.

**About the role**

**Position Overview**

To be responsible for providing full administrative support to the Estate Managers in a busy and fast-moving Residential Property Management environment. This will include administrative support and compliance, in addition to estates duties, including liaison/communication duties with clients, building staff and tenants. To deliver a first class and professional service in a cost-effective and timely manner.
- Ensure all outstanding work is completed.
- Ensure ISO procedures are followed.
- Be able to competently answer property-based questions and assist Estate Surveyor/Manager in the day-to-day management of the portfolio and able to escalate and chase when help needed.
- Deal with all aspects of a service charge budget as set by the Estate Surveyor/Manager and Clients.
- Arrange for external contractors to attend site to carry out works / inspections, using contracts and ad hoc contracts as reference.
- Ensure all defects are picked up and dealt with on the building inspections reports as reported by the Building Managers / Estate team members.
- Deal with all web portal postings within the 24-hour timescale as set by the service level agreements.
- Ensure all client reports are completed and sent out on time.
- Enquiries before contract - assist, if necessary, with the maintenance and issue of the ‘enquiry packs’ to purchasers’ solicitors when required.
- To manage costs and maintain a system-based purchase order system within the estates department.
- All filing to be kept up to date.
- Resilience and Enthusiasm
- Desire to take ownership of issues and to bring them to a conclusion
- Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.
- Versatility and the ability to adapt quickly to changing roles
- Excellent communication skills, both written and verbal
- Experience of MS Office - Word and Excel
- Ability to work on own initiative as well as part of a team
- Ability to prioritise workload to give maximum productivity

**Additional Information**
- **This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.**_

**Contact us to apply**

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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