Estate Services Director
1 day ago
We are seeking a seasoned property professional to join our team as an Estate Services Manager. As a key member of our operations team, you will play a pivotal role in managing the day-to-day operations of Estate Services, Service Charge management, contracts management, estate management, and facilities management.
Key Responsibilities- Manage a team of mobile cleaners and ensure the delivery of high-quality estate services.
- Build and maintain effective relationships with stakeholders, including residents, contractors, and internal teams.
- Analyze complex data to inform business decisions and drive operational efficiency.
- Provide exceptional customer service to residents and ensure their needs are met.
To succeed in this role, you will possess:
- Proven experience in estate management, building safety, and service charges.
- Excellent communication and interpersonal skills, with the ability to manage stakeholders effectively.
- Strong organizational and time management abilities, with a focus on delivering key services.
- Data management skills, with the ability to analyze complex data and inform business decisions.
- A customer-focused approach, with a commitment to delivering exceptional service.
In addition to a competitive salary and benefits package, we offer a range of perks and incentives, including:
- A generous annual leave allowance, plus bank holidays and concessionary days.
- A health and wellbeing scheme, including a wellbeing allowance and season ticket loan.
- A good pension scheme and opportunities for professional development.
- A flexible working environment, with the opportunity to work from home or in our refurbished office.
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