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Estate Services Director

2 months ago

Whitechapel, United Kingdom Net-Worx (2001) Limited Full time

About Net-Worx (2001) Limited

Net-Worx (2001) Limited is a leading provider of estate services, committed to delivering exceptional customer experiences and creating lasting impact in the communities they serve.

About the Role

We are seeking a highly skilled and experienced Estate Services Manager to join our team. As a key member of our operations team, you will play a pivotal role in managing the day-to-day operations of our estate services, including service charge management, contracts management, estate management, and facilities management.

Key Responsibilities

  • Manage a team of mobile cleaners and ensure the delivery of high-quality estate services
  • Build and maintain effective relationships with stakeholders, including residents, contractors, and internal teams
  • Analyze complex data to inform business decisions and drive operational efficiency
  • Provide exceptional customer service to residents and ensure their needs are met
  • Develop and implement strategies to improve estate services and enhance the resident experience

About You

To succeed in this role, you will possess:

  • Proven experience in estate management, building safety, and service charges
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Strong organizational and time management abilities, with a focus on delivering key services
  • Experience in managing operational teams and driving business outcomes
  • A customer-focused approach and a commitment to delivering exceptional service

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A collaborative and supportive work environment
  • A focus on work-life balance and flexible working arrangements