Operational Excellence Lead

3 weeks ago


Cambridgeshire, United Kingdom YMCA Robin Hood Group Full time
Job Description:

The YMCA Robin Hood Group is seeking an exceptional Operational Excellence Lead to oversee the residential service for children in care. This is a newly created role that requires operational excellence and leadership skills to manage Operations Managers and Registered Managers across our current home portfolio.

This role will focus on providing an outstanding environment for children to thrive while ensuring compliance with OFSTED and other regulatory bodies. The successful candidate will have extensive experience in children's residential care settings, operational management, and managing dispersed staff teams. Additionally, they should have excellent communication skills and be able to work collaboratively with the Senior Leadership Team.

The key duties of this role include:
  • Ensuring all aspects of service delivery comply with contractual, legislative, and other requirements.
  • Creating and implementing robust policies and procedures for placements across all homes.
  • Supporting the expansion of our children's therapeutic care service and leading on contract negotiations.


The ideal candidate will have a strong background in operational management, quality assurance, and staff management. They will also possess excellent leadership and communication skills, as well as the ability to work effectively in a team environment. The salary for this position is £75,000 per year.

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