Current jobs related to Membership and Retention Director - London, Greater London - Insight Select

  • Membership Development Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    The Membership Director will play a crucial role in leading the membership team to drive growth and retention strategies. This position requires a strong leader who can oversee all aspects of membership management, development, and retention.Key responsibilities include:Developing and implementing a comprehensive membership growth and retention...

  • Membership and Retention Director

    4 weeks ago

    London, Greater London, United Kingdom Insight Select Full time

    Membership Retention ManagerInsight Select is seeking a highly skilled Membership Retention Manager to join their team in London. This is a hybrid working role, with 3 days spent in the office.About the RoleThe successful candidate will be responsible for setting clear objectives and KPIs for the team, aligned with the overall business goals. They will also...

  • Membership and Retention Director

    4 weeks ago

    London, Greater London, United Kingdom Insight Select Full time

    Membership Retention ManagerInsight Select is seeking a highly skilled Membership Retention Manager to join their team in London. This is a hybrid working role, with 3 days spent in the office.About the RoleThe successful candidate will be responsible for setting clear objectives and KPIs for the team, aligned with the overall business goals. They will also...

  • Membership Director

    4 weeks ago

    London, Greater London, United Kingdom The Other House Full time

    Membership DirectorDrive Membership Growth at The Other House The Other House is seeking a Membership Director to lead the development and implementation of our membership strategy. This role will be responsible for driving membership growth, retention, and overall member satisfaction within our private members club. The ideal candidate will have a proven...

  • Membership & Stakeholder Engagement Director

    4 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.Job DescriptionWe are seeking a highly...

  • Membership & Stakeholder Engagement Director

    4 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.Job DescriptionWe are seeking a highly...

  • Membership and Stakeholder Engagement Professional

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the Role: Membership Bespoke is seeking a Membership and Stakeholder Engagement Professional to join their team. As a key member of the organization, you will be responsible for developing and implementing a stakeholder engagement strategy that aligns with the organization's overall aims and growth objectives.Key Responsibilities: Develop and implement...

  • Membership Growth Strategist

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job RoleThe role of Membership Strategy Specialist is a key position within our client's organisation, responsible for overseeing all aspects of membership management, development, and retention.The ideal candidate will work closely with other departments to ensure that the membership strategy aligns with the organisation's goals and objectives.Develop and...

  • Membership & Stakeholder Engagement Manager

    3 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job DescriptionAbout the Company:Membership Bespoke, a leading recruitment firm specializing in membership-focused roles, is currently recruiting a Membership & Stakeholder Engagement Manager. This is an exciting opportunity for a senior membership professional to join our team and contribute to the growth and success of our clients.About the Role:The...

  • Membership Engagement Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the RoleThe Membership & Stakeholder Engagement Manager role is a high-profile opportunity that requires a senior membership professional to lead external engagement work and deliver an outstanding membership experience. This role is responsible for developing and implementing a stakeholder engagement strategy, managing stakeholder mapping, and...

  • Membership & Stakeholder Engagement Manager

    4 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the RoleWe are seeking a highly experienced Membership & Stakeholder Engagement Manager to join our team at Membership Bespoke. As a senior membership professional, you will be responsible for managing membership processes, including retention and renewals, and working closely with colleagues to secure new members and retain existing ones.Key...

  • Membership Director

    1 week ago

    London, Greater London, United Kingdom C&M Travel Recruitment Full time

    Head of Membership Role Summary:C&M Travel Recruitment is seeking a highly skilled and experienced Membership Director to lead our membership team. This is an excellent opportunity to join a respected travel association and be responsible for both new member acquisition and the retention and engagement of existing members.Key Responsibilities:Develop and...

  • Membership Director

    3 weeks ago

    London, Greater London, United Kingdom KOKO Full time

    Job Title: Director of MembershipWe are seeking a highly experienced and dynamic Director of Membership to lead the membership department of our business. As the Membership Director, you will be responsible for developing and executing strategies across acquisition, retention and community incentives to drive overall growth in alignment with the company's...

  • Membership Director

    3 weeks ago

    London, Greater London, United Kingdom KOKO Full time

    About the RoleWe are seeking a highly experienced and dynamic Director of Membership to lead the membership department of our business. As the Membership Director, you will be responsible for developing and executing strategies across acquisition, retention and community incentives to drive overall growth in alignment with the company's goals and...

  • Membership Engagement Specialist

    4 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Membership Engagement ExecutiveJoin a leading Financial Services Membership BodyWe are seeking a highly skilled Membership Engagement Executive to join our team at Membership Bespoke. As a key member of our commercial team, you will be responsible for driving sales growth and member engagement through effective written communication and...

  • Senior Membership Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the Role:The Membership and Stakeholder Engagement Manager will play a key role in driving the growth and retention of our membership base. Key Responsibilities:Develop and implement a stakeholder engagement strategy that aligns with our organisational goals.Work closely with the Senior Leadership Team to inform the strategic development of membership...

  • Membership and Stakeholder Engagement Manager

    1 month ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is a leading recruitment firm specializing in membership-focused recruitment solutions. With over 10 years of experience, we have established ourselves as the most experienced membership-focused recruitment firm in the UK.About the RoleWe are currently recruiting a Membership and Stakeholder Engagement Manager to join our...

  • Membership and Stakeholder Engagement Manager

    1 month ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is a leading recruitment firm specializing in membership-focused recruitment solutions. With over 10 years of experience, we have established ourselves as the most experienced membership-focused recruitment firm in the UK.About the RoleWe are currently recruiting a Membership and Stakeholder Engagement Manager to join our...

  • Membership and Stakeholder Engagement Manager

    1 month ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is a leading recruitment firm specializing in membership-focused recruitment solutions. With over 10 years of experience, we have established ourselves as the most experienced membership-focused recruitment firm in the UK.About the RoleWe are currently recruiting a Membership and Stakeholder Engagement Manager to join our...

  • Membership and Stakeholder Engagement Manager

    1 month ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    About the CompanyMembership Bespoke is a leading recruitment firm specializing in membership-focused recruitment solutions. With over 10 years of experience, we have established ourselves as the most experienced membership-focused recruitment firm in the UK.About the RoleWe are currently recruiting a Membership and Stakeholder Engagement Manager to join our...

Membership and Retention Director

2 months ago

London, Greater London, United Kingdom Insight Select Full time
Membership Retention Manager

Insight Select is seeking a highly skilled Membership Retention Manager to join their team in London. This is a hybrid working role, with 3 days spent in the office.

About the Role

The successful candidate will be responsible for setting clear objectives and KPIs for the team, aligned with the overall business goals. They will also monitor daily operations to ensure efficient and effective output, supporting the team with a hands-on approach as necessary.

Key Responsibilities
  • Establish clear performance metrics for the team, aligned with overall business goals.
  • Monitor daily operations to ensure efficient and effective output.
  • Support the team with a hands-on approach as necessary, including managing escalations.
Requirements
  • A minimum of 5 years' experience working in retention, customer success or related roles, with at least 2 - 3 years' experience in a management position.
  • Strong analytical skills, with experience in data analysis and reporting.
  • Proficiency with CRM tools, customer journey mapping and customer segmentation.
  • Hybrid working (3 days in the office).
  • Excellent Pension up to Personal contribution of 5%, company contribution of 12%.
  • Healthcare, dental, cycle to work scheme and many more.
What We Offer

Insight Select offers a competitive salary of £52,000, as well as a range of benefits including a generous pension scheme, healthcare, and cycle to work scheme.