Communications Coordinator

3 days ago


London, Greater London, United Kingdom Burberry Full time

About Burberry

Burberry is a purpose-driven luxury brand that believes in the power of creativity to unlock new possibilities. Our mission is to provide a unique and exceptional experience for our customers, while driving industry change and championing our communities.

Job Purpose

The Aftercare Coordinator plays a critical role in delivering this mission by providing a luxury experience for Burberry customers while managing end-to-end customer enquiries on a range of aftercare experiences.

Key Responsibilities

  • Manage aftersales customer enquiries and cases through effective communication and collaboration with stakeholders.
  • Identify and resolve quality issues through effective communication and collaboration with stakeholders.
  • Be the human face of the Burberry aftersales service experience, connecting with stakeholders across the business to fulfill every customer need.
  • Run the weekly and fortnightly Aftercare local/regional meeting and manage follow-up actions.
  • Coordinate larger scale returns for quality-related reasons across the business.
  • Provide customer service support on how to resolve or answer client queries, reporting of issues and client complaints.
  • Deliver training to the retail team, customer service, and repair centers.
  • Demonstrate passion for the brand and expert product knowledge through questioning and storytelling to excite and inspire customers to experience the style, look, and quality of Burberry products.
  • Ambassador for the brand and product.
  • Project an approachable and professional image in personal appearance, manner, and demeanor.


  • London, Greater London, United Kingdom Circular Communications Full time

    About the RoleCircular Communications is seeking a highly motivated and detail-oriented Medical Communications Coordinator to join our team. As a Medical Communications Coordinator, you will play a crucial role in delivering high-quality content to our clients in the pharmaceutical industry.Key ResponsibilitiesContent Development: Assist in writing, editing,...


  • London, Greater London, United Kingdom Circular Communications Full time

    About the RoleCircular Communications is seeking a highly motivated and detail-oriented Medical Communications Coordinator to join our team. As a Medical Communications Coordinator, you will play a crucial role in delivering high-quality content to our clients in the pharmaceutical industry.Key ResponsibilitiesContent Development: Assist in writing, editing,...


  • London, Greater London, United Kingdom Circular Communications Full time

    Job Opportunity at Circular CommunicationsWe are seeking a highly motivated and detail-oriented Medical Communications Coordinator to join our team at Circular Communications. As a key member of our expanding team, you will play a crucial role in delivering high-quality client-facing projects.About the RoleAssist in the development of scientific materials,...


  • London, Greater London, United Kingdom Circular Communications Full time

    Job Opportunity at Circular CommunicationsWe are seeking a highly motivated and detail-oriented Medical Communications Coordinator to join our team at Circular Communications. As a key member of our expanding team, you will play a crucial role in delivering high-quality client-facing projects.About the RoleAssist in the development of scientific materials,...


  • London, Greater London, United Kingdom CPRE The Countryside Charity Full time

    Position OverviewWe are seeking a Communications Coordinator to assist in the execution of engaging and effective communication strategies.Position Title: Communications CoordinatorReference Code: CCCompensation: £28,500 AnnuallyWork Schedule: Full-Time, 35 Hours per weekWork Arrangement: Hybrid, based in London N1With a new administration in place, this is...


  • London, Greater London, United Kingdom Hireful Full time

    Job Summary:Hireful is seeking a highly skilled and experienced Community Coordinator to join our team. As a Community Coordinator, you will play a vital role in supporting the development of activities designed to aid people's recovery and connecting them with local services.Key Responsibilities:Make initial contact with people referred into the service,...


  • London, Greater London, United Kingdom Hireful Full time

    Job Summary:Hireful is seeking a highly skilled and experienced Community Coordinator to join our team. As a Community Coordinator, you will play a vital role in supporting the development of activities designed to aid people's recovery and connecting them with local services.Key Responsibilities:Make initial contact with people referred into the service,...


  • London, Greater London, United Kingdom Eutelsat Communications SA Full time

    Product and Offering ManagerAbout the RoleWe are seeking a highly skilled Product and Offering Manager to join our team at Eutelsat Communications SA. As a key member of our organization, you will be responsible for the coordination of activities leading to the successful development of products, or to the launch of new offerings, or for the evolution and...


  • London, Greater London, United Kingdom Alarm Communications Limited Full time

    Service Coordinator – London FieldsAlarm Communications Limited is a prominent organization specializing in fire safety, commercial security, and building management systems. Our clientele includes a range of prestigious structures and landmarks, such as luxury hotels, sports venues, and educational institutions throughout Greater London. We are seeking to...


  • London, Greater London, United Kingdom Alarm Communications Limited Full time

    Service Coordinator – London FieldsAlarm Communications Limited is a prominent provider of fire safety, commercial security, and building management systems. Our clientele primarily consists of prestigious structures and landmarks, including luxury hotels, sports venues, and educational institutions in the Greater London area. We are seeking to appoint a...


  • London, Greater London, United Kingdom Alarm Communications Limited Full time

    Service Coordinator – London FieldsAlarm Communications Limited is a prominent provider in the fields of fire safety, commercial security, and building management systems. Our clientele primarily consists of esteemed establishments, including luxury hotels, sports venues, and educational institutions throughout Greater London. We are in search of a...


  • London, Greater London, United Kingdom Premier Christian Communications Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Communications Manager to join our team at Premier Christian Communications Ltd. As a key member of our External Affairs and Communications Directorate, you will play a crucial role in shaping our communications strategy and helping us achieve our goals.Key ResponsibilitiesDevelop and implement...


  • London, Greater London, United Kingdom Premier Christian Communications Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Communications Manager to join our team at Premier Christian Communications Ltd. As a key member of our External Affairs and Communications Directorate, you will play a crucial role in shaping our communications strategy and helping us achieve our goals.Key ResponsibilitiesDevelop and implement...


  • London, Greater London, United Kingdom Westfield Electroplating Company, Inc. Full time

    Job Summary:We are seeking a highly organized and detail-oriented Community Coordinator to join our team at Westfield Electroplating Company, Inc. As a Community Coordinator, you will be responsible for the day-to-day operations of our business hubs, including booking, planning, and logistics of business support activities.Key Responsibilities:Manage the...


  • London, Greater London, United Kingdom Big Red Recruitment Midlands Limited Full time £36,000

    Are you a skilled communicator with a talent for fostering connections and facilitating collaboration? If you thrive in environments where diverse teams work together towards common objectives through effective messaging, we have a compelling opportunity for you.Position: Communications Coordinator Contract Type: 6-Month Fixed Term Contract Salary: £36,000...


  • London, Greater London, United Kingdom CHM Full time

    CHM, a prominent countryside charity, is seeking a Communications Coordinator to assist in the execution of engaging and effective communication strategies.Job Reference: CASalary: £28,500 Per AnnumHours: Full-Time, 35 Hours per weekLocation: London N1, Hybrid workingThis is a pivotal moment for the countryside, making it an exciting opportunity to join a...


  • London, Greater London, United Kingdom HOPSCOTCH Season Full time

    {"title": "Marketing Communications Coordinator", "content": "Marketing Communications CoordinatorHopscotch Season is a leading international food and drink communication agency with a global network of experts. We are seeking a Marketing Communications Coordinator to join our team in London.As a Marketing Communications Coordinator, you will be responsible...


  • London, Greater London, United Kingdom HOPSCOTCH Season Full time

    {"title": "Marketing Communications Coordinator", "content": "Marketing Communications CoordinatorHopscotch Season is a leading international food and drink communication agency with a global network of experts. We are seeking a Marketing Communications Coordinator to join our team in London.As a Marketing Communications Coordinator, you will be responsible...


  • London, Greater London, United Kingdom Disability Arts Full time

    Job DescriptionJob Title: Community and Education CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Community and Education Coordinator to join our team at Disability Arts. The successful candidate will be responsible for coordinating and administering various community arts projects, including the Matinee Idols program, and...


  • London, Greater London, United Kingdom Disability Arts Full time

    Job DescriptionJob Title: Community and Education CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Community and Education Coordinator to join our team at Disability Arts. The successful candidate will be responsible for coordinating and administering various community arts projects, including the Matinee Idols program, and...