Customer Experience Team Member
6 days ago
About the Role
We are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.
Key Responsibilities
- Provide exceptional customer service to our students, responding to their queries and concerns in a timely and professional manner.
- Conduct flat viewings and inspections, showcasing our properties and highlighting their unique features.
- Plan and run events for our students, including welcome parties, social gatherings, and other activities that promote a sense of community.
What We're Looking For
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with students and colleagues.
- Strong time management and organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
What You'll Get in Return
- A competitive salary and benefits package, including a discretionary annual bonus.
- The opportunity to work with a dynamic and supportive team, making a real difference in the lives of our students.
- Professional development opportunities, including training and support to help you grow and succeed in your role.
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