Customer Experience Coordinator

2 days ago


London, Greater London, United Kingdom Cubitts Full time

Cubitts is dedicated to creating a diverse and inclusive workplace. We're seeking a skilled Customer Experience Coordinator to provide top-notch service to our customers.

About the Role:
  • Deliver outstanding customer experiences, exceeding expectations through exceptional service.
Your Key Tasks:
  • Support our dispensing team, ensuring seamless sales processes.
  • Develop strong product knowledge, educating customers on lenses and frames.
  • Suggest tailored frame recommendations, enhancing the shopping experience.
About You:
  • You share our commitment to Company Brand Values and have a deep appreciation for spectacles, from design to history.
  • With 1 year of retail experience, you demonstrate initiative, positivity, and patience.
  • A skilled communicator, you excel in fast-paced environments and take pride in your work.
  • You're highly organized, with attention to detail and a flair for aesthetics.
  • Passionate about environmental sustainability and reducing waste.
What We Offer:
  • Complimentary spectacles
  • Tailored holiday allowance
  • Customized training and development
  • Yoga classes and company events
  • Wellbeing partnership with Champion Health
  • Unlimited business skills training
  • Expert financial support

Full-time contract, 40 hours/week, £15/hour



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