Claim Resolution Expert

5 days ago


High Wycombe, Buckinghamshire, United Kingdom Clarity Recruiting Ltd Full time
About the Role

The Claim Resolution Expert will be responsible for managing insurance claims and building repairs efficiently from initial instruction through to project completion. This involves ensuring that all stakeholders are kept fully updated on claim progress and that claim costs are carefully monitored and controlled. The successful candidate will have excellent communication and organizational skills, with the ability to work independently and as part of a team.

Responsibilities

  • Manage both inbound and outbound calls, serving as the primary contact for customers.
  • Facilitate clear, effective communication between customers, insurers, and other stakeholders to keep everyone informed of claim progress.
  • Handle all data in a secure and responsible manner, ensuring compliance with the Data Protection Act.
  • Regularly update and maintain accurate claim records within the Pulse system.

Requirements
- Bachelor's degree in a relevant field or equivalent experience.
- 2+ years of experience in risk management or a related field.
- Excellent communication and organizational skills.

What We Offer
- Salary: £48,000 - £58,000 per annum.
- Opportunity to work with a reputable company in the industry.
- A chance to develop your skills and career in risk management.

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