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Technical Support Specialist

1 month ago

Lisburn, United Kingdom HAYS Specialist Recruitment Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our team, you will be responsible for providing 2nd and 3rd level technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Administer, troubleshoot, and resolve system issues promptly
  • Lead and assist staff members during installation, planning, and procurement
  • Mentor junior team members
  • Provide technical support for Server Hardware, Microsoft Hyper-V & Windows Server environment
  • Strong understanding of networking principles and troubleshooting, including Firewalls, VPN, Switches, Routers, TCP/IP, DNS, and DHCP
  • Comprehensive knowledge of Microsoft 365, including Email, Security, MFA, and applications like SharePoint, OneDrive, and Teams
What You'll Get in Return

We offer a competitive salary ranging to £35,000, depending on experience, and a comprehensive benefits package including a pension, overtime payments, and career development opportunities through courses and on-site training.