Team Leader

3 weeks ago

Luton, Luton, United Kingdom Costa Coffee Full time

About the Role

We're seeking a talented Team Leader to join our Costa Coffee team. As a Barista Maestro, you'll be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead by example, demonstrating a passion for coffee and customer service
  • Train and develop new team members, ensuring they have the skills and knowledge to succeed
  • Drive sales and revenue growth through effective inventory management and stock control
  • Maintain high standards of quality, cleanliness, and safety in the store
  • Collaborate with the management team to achieve business objectives and improve store performance

What We Offer

We're proud to offer a range of benefits and perks to our team members, including:

  • Competitive hourly rate, rising with training and experience
  • Opportunities for career progression and professional development
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, making huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're proud to be the No. 1 coffee brand in the UK for the 14th year in a row.

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