Director of Payment Operations

1 day ago

London, Greater London, United Kingdom Plum Fintech Full time
Job Title: Director of Payment Operations

At Plum Fintech, we're on a mission to revolutionize the way people manage their finances. As the Director of Payment Operations, you'll play a critical role in driving the strategic direction of our payments, treasury, and reconciliation processes.

Key Responsibilities:
  • Treasury & Reconciliation: Oversee the treasury function, ensuring compliance with regulations and best practices. Monitor reconciliation processes to ensure accuracy and timeliness.
  • Regulatory Compliance: Ensure compliance with all relevant EMI and CASS rules. Maintain an in-depth understanding of safeguarding requirements and segregation rules, ensuring the protection of client funds.
  • Payment Rails & Infrastructure: Lead the development and optimization of payment rails to support business growth. Collaborate with payment service providers, banks, and payment schemes to ensure all payment operations align with legal and regulatory standards.
  • Card Scheme Knowledge: Lead and oversee card scheme operations, ensuring compliance with the rules and standards of major card networks (Visa, Mastercard, etc.). Optimize processes related to card payments.
  • Team Leadership: Build, mentor, and lead a high-performing payments operations team. Foster a culture of continuous improvement and accountability within the team.
  • Stakeholder Management: Act as the main point of contact for external payment partners, auditors, and regulators. Collaborate with internal stakeholders to ensure alignment on payment operations strategies.
Requirements:
  • Proven experience in managing payment operations, treasury, and reconciliation functions, preferably within an EMI, fintech, or banking environment.
  • Deep knowledge of safeguarding and segregation rules.
  • Strong understanding of payment rails and systems. Experience working with card schemes is a strong advantage.
  • Familiarity with CASS rules and their application in a fintech context.
  • Strong leadership and team management skills, with a track record of building and scaling operations teams.
  • Exceptional problem-solving skills, with the ability to adapt and thrive in a fast-paced, evolving environment.
  • Excellent communication and stakeholder management skills.
  • Track record of establishing processes from the ground up.
What We Offer:
  • Stock options and equity participation.
  • Private health insurance.
  • Annual training budget.
  • Flexible remote working options.
  • Team breakfast and lunch, fruit, snacks, and coffee.
  • Free Plum Premium subscription.
  • 2 weeks paid sabbatical after four years of service.
  • 25 days holiday a year, excluding bank holidays.
  • 45 days work from anywhere.
  • Employee referral scheme up to £4000.
  • 1 day paid leave for volunteering.
  • Enhanced parental leave.
  • Team trip to secret destinations once a year.

If you're passionate about payment operations and want to join a dynamic team, please get in touch with us.

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