IT Portfolio Management Lead

4 weeks ago


Longford, Telford and Wrekin, United Kingdom British Airways Full time

About the Role:

We are seeking a highly skilled IT Portfolio Management Lead to join our team at British Airways. As a key member of our IT Portfolio and Vendor Management Office, you will be responsible for managing the reporting and demand management processes across all IT teams in the Chief Digital and Information Officer function.

Key Responsibilities:

  • Develop and embed a demand management and planning capability for all activity across all IT teams, ensuring reliable and timely visibility of all inflight, complete, and pipeline demand versus supply.
  • Monitor material demand and supply changes and understand drivers, supporting IT to identify and mitigate associated risks.
  • Monitor forecast accuracy and identify areas for support to drive improvements.
  • Ensure clear understanding and view of demand priority to support conflict resolution and scheduling options.
  • Work with IT resource managers, providing data to support informed capacity planning, recruitment strategies, and approaches.
  • Develop and drive the PMO data and tooling strategy, ensuring reporting production is efficient and used to support informed decisions.
  • Report on demand versus supply for the portfolio, identifying constraints, risks, and opportunities.
  • Analyse historical actuals to inform demand profiles for future activities.
  • Develop reporting and KPIs for IT leadership, working across teams to ensure data access, availability, and quality.
  • Run and continuously improve the IT Triage with IT Leads and Change Requestors, assessing the likely size and complexity of new change.
  • Establish and manage the reporting calendar for IT, ensuring all reporting deadlines are met to the required standard.

About You:

We are looking for a highly skilled and experienced IT Portfolio Management Lead who has a proven track record of managing reporting and demand management processes. You will have a strong understanding of IT portfolio management and be able to develop and embed a demand management and planning capability for all activity across all IT teams.

What We Offer:

As a member of our team, you will have the opportunity to work with a diverse and inclusive business that values its employees and provides a range of benefits, including attractive and competitive rewards, staff travel benefits, and opportunities for development and progression.

Equity, Diversity, and Inclusion:

We are committed to creating an inclusive and diverse workplace and welcome applications from all qualified candidates. We are an equal opportunities employer and will consider all applications strictly on merit.



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