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IT Portfolio and Vendor Management Office Lead

1 month ago

Longford, Telford and Wrekin, United Kingdom British Airways Full time

Are you looking for a new challenge in the logistics industry?

At British Airways, we're seeking a highly skilled IT Portfolio and Vendor Management Office Lead to join our team. As a key member of our IT organization, you will be responsible for leading the IT Portfolio and Vendor Management Office, ensuring effective planning processes are in place to drive business value, mitigate risk, and achieve our transformation goals.

The Role:

IT Portfolio and Vendor Management Office Lead - Reporting and Demand Management

As an IT Portfolio and Vendor Management Office Lead, you will be responsible for:

  • Ensuring full, timely, and accurate visibility of demand on IT resources
  • Developing demand v capacity and scheduling data and reporting
  • Monitoring and reporting on supply versus demand for all IT resources
  • Driving and supporting effective resource planning and prioritization
  • Developing and implementing PMO tooling strategy
  • Producing wider IT Portfolio reporting as part of the Portfolio and Vendor Management Office

Key Responsibilities:

  • Build, develop, and maintain sustainable and respectful stakeholder and wider business, cross-IT, and external relationships with other Operating Companies
  • Member/Invitee of the following Teams & Boards: Team Member, Portfolio and Vendor Management Office Team, CDIO Team, Key Meetings, IT Portfolio Meeting, Resource Planning Meetings with resource managers, and other key cross-team meetings established as part of the role, Governance, Project Prioritisation Board, IT Board, Other governance forums as established as part of the role or associated processes

What You'll Bring to British Airways:

  • Develop and embed a demand management and planning capability for all activity across all IT teams in the Chief Digital and Information Officer function, ensuring reliable and timely visibility of all inflight, complete, and pipeline demand versus supply
  • Monitor material demand and supply changes and understand drivers, supporting IT to identify and mitigate associated risks
  • Monitor forecast accuracy and identify areas for support to drive improvements
  • Ensure clear understanding and view of demand priority to support conflict resolution and scheduling options
  • Work with IT resource managers, providing data to support informed capacity planning, recruitment strategies, and approaches
  • Develop and drive the PMO data and tooling strategy, so that reporting production is efficient and is used to support informed decisions - implement new tools and systems, define and embed associated processes
  • Report on demand v supply for the portfolio, identifying constraints, risks, and opportunities
  • Analyse historical actuals to inform demand profiles for future activities
  • Develop reporting and KPIs for IT leadership working across teams to ensure data access, availability, and quality
  • Run and continuously improve the IT Triage with IT Leads and Change Requestors, which assess the likely size and complexity of new change
  • Establish and manage the reporting calendar for IT, ensuring all reporting deadlines are met to required standard
  • Embed consistent reporting standards for IT governance and key reports

Requirements:

  • Minimum 3 years in a PMO role
  • Experience working at Portfolio/Enterprise level
  • Experience running, supporting, and establishing demand and resource management processes
  • Experience developing and embedding processes - working and consulting with a range of stakeholder groups
  • Working with senior managers (Heads of Function levels)
  • Experience producing PMO reporting/feeling into Portfolio reporting
  • Demonstrable experience of using project, programme, and portfolio management tools (e.g., MS Project, Jira, PlanView or other)
  • Proven track record of reporting and planning across different project management methodologies (e.g., Waterfall, Agile, SAFe)
  • Strong Excel and PowerPoint skills
  • Demonstrable data analysis skills
  • Established data flows and datasets for reporting

What We Offer:

At British Airways, we offer a competitive salary and benefits package, including attractive and competitive rewards aligned to the local market and role, brilliant staff travel benefits, including unlimited basic and premium standby tickets on British Airways and group airlines, and up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.

We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. We offer opportunities for development and progression and are committed to supporting the communities across the world and close to home.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we can remove any barriers that may present themselves.