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Operations Support Specialist

2 months ago

Longford, Telford and Wrekin, United Kingdom FedEx Full time

About the Role:

We are seeking a highly skilled and motivated Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our delivery network, providing exceptional customer service, and contributing to the success of our organization.

Key Responsibilities:

  • Ensure timely and accurate delivery of packages to customers
  • Provide excellent customer service through effective communication and problem-solving skills
  • Investigate and resolve delivery issues in a timely and professional manner
  • Enter data into our tracking system with accuracy and attention to detail
  • Collaborate with the team to achieve operational goals and objectives

What We Offer:

  • A competitive compensation package
  • Training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment
  • The opportunity to work with a global leader in the logistics industry

About FedEx:

FedEx is one of the world's largest express transportation companies, serving over 220 countries and territories. We are committed to delivering exceptional service to our customers, and we are seeking talented individuals who share our passion for excellence.

Our Culture:

At FedEx, we value diversity, inclusion, and teamwork. We believe in creating a work environment that is inclusive, respectful, and supportive of all employees. We are committed to providing opportunities for growth and development, and we encourage our employees to take ownership of their careers.