Senior Technical Support Specialist
4 days ago
We are seeking a highly skilled Senior Service Desk Engineer to join our team at MECS Communications Ltd. As a key member of our IT support team, you will be responsible for providing expert technical support and guidance to our clients.
Key Responsibilities:
- Manage and resolve complex technical issues related to IT and cloud services
- Provide technical guidance and support to junior team members
- Collaborate with cross-functional teams to ensure seamless service delivery
- Develop and implement technical solutions to improve service quality and efficiency
Requirements:
- Proven experience in IT service delivery and technical support
- Strong technical knowledge of IT and cloud services
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
About MECS Communications Ltd:
We are a leading provider of managed IT and cloud services, dedicated to delivering exceptional service quality and support to our clients. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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