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ROLE OVERVIEW
Harnham is seeking an experienced Optimisation Manager to lead the development and implementation of data-driven strategies to improve customer and sales journeys.
KEY RESPONSIBILITIES
- Collaborate closely with analytics, product and development teams to identify opportunities for optimisation.
- Design and implement strategies to improve customer and sales journeys, including AB testing and experimentation.
- Lead the development of core user journey initiatives and optimisations across customer and sales journeys.
- Present strategies and results to senior stakeholders, using data and insights to inform business decisions.
SKILLS AND REQUIREMENTS
- Proven commercial experience in Google Analytics, with a strong understanding of data analysis and interpretation.
- Experience with AB testing platforms, such as Google Optimize.
- Proven experience in digital conversion rate optimisation (CRO).