Wolverhampton Centre Supervisor

2 days ago


ST HS, United Kingdom Vistry Group Full time

Vistry Group is seeking an experienced Contact Service Director to join our team. As a key member of our management team, you will be responsible for leading our customer service teams across various locations.

Job Description:
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Analyze and improve process efficiency to reduce costs and increase productivity.
  • Liaise with stakeholders to resolve complex customer issues.
Requirements:
  • Proven experience in contact centre management or supervision.
  • Strong leadership and communication skills.
  • Ability to analyze and improve process efficiency.
What We Offer:
  • A competitive salary range of £42,000 - £58,000 per annum.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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