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Sales Support Specialist
2 months ago
Job Summary:
We are seeking a highly motivated and organized Sales Support Specialist to join our internal sales support team at Mulberry Recruitment. As a Sales Support Specialist, you will play a crucial role in supporting the sales team in answering sales queries, carrying out sales processes, and building partnerships with assigned small resellers.
Key Responsibilities:
- Carrying out sales processes and ensuring the best customer experience and reseller satisfaction.
- Building partnerships with assigned small resellers and evaluating lease requests up to the limits defined by governance.
- Supporting Sales force and interacting with resellers/customers to ensure accurate and complete information and documentation.
- Managing Complaints and directing them to the relevant team.
- Reviewing accuracy and ensuring completeness of all information and documentation.
- Contacting colleagues and/or resellers and/or Customers to collect missing information/documentation.
- Entering relevant data into management IT systems.
- Providing support with the contract settlement process.
Requirements:
- A natural rapport builder with strong commercial acumen and organizational abilities.
- A strong will to win and perseverance with ability to identify sales opportunities.
- Experience in telephone selling and attention to detail.
What We Offer:
- 10% Pension contribution (Employee to contribute minimum 3%).
- Life Assurance (5x Basic salary).
- Flexible working.
- Private Medical Insurance provided by AXA.
- Access to the Employee Assistance Programme via AXA Health.
- Regular appraisals, training, and career development.
- Access to the full LinkedIn learning library.
- Support with Charity incentives.
- Length of service recognition awards.
- Free Parking.
