Service Advisor

9 hours ago


Feltham, Greater London, United Kingdom HCP Group Full time
Service Advisor Role

We are seeking a skilled and detail-oriented Service Advisor to join our Commercial Service Team at HCP Group.

Key Responsibilities:
  • Prepare jobcards and accurately capture vehicle issues
  • Manage customer accounts, authorise repairs, and promote additional services
  • Handle customer enquiries and provide updates on vehicle progress
  • Maintain accurate service records and invoices
  • Ensure a high standard of organisation and safety in the reception area
Salary and Benefits:

Basic salary of £28,000 to £30,000 + £34,000 OTE, with 40 hours per week (Monday to Friday, 8:00 am - 5:00 pm) plus 1 in 3 Saturdays (7:00 am - 12:00 noon) paid at time and a half.

About the Ideal Candidate:

We are looking for a candidate with strong attention to detail, excellent customer service skills, and the ability to multitask in a fast-paced environment.


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