Regional License Compliance Officer

2 weeks ago


Stevenage, Hertfordshire, United Kingdom Capita Full time
TV Licensing Compliance Officer Job Description

As a TV Licensing Compliance Officer with Capita, you will play a critical role in engaging with residents about TV licensing, providing information and support to those without a license, and working with customers to establish suitable payment plans. This is a fantastic opportunity to join a leading organization and develop your skills in customer engagement and sales.

Key Duties and Responsibilities
  • Conduct regular door-to-door visits to properties where no TV license is registered
  • Meet with customers to discuss their TV licensing options and help them understand their obligations
  • Manage relationships with customers to ensure they are aware of their TV licensing responsibilities and have a clear understanding of payment plans
Salary and Benefits
  • A salary of £30,000 per annum, including company car or annual car allowance (£3700)
  • Mileage allowance paid in line with HMRC rates
  • A comprehensive benefits package, including access to company-matched pension and life assurance schemes
Requirements and Qualifications
  • A valid full UK driving license, with a good understanding of road safety and traffic laws
  • Excellent communication and interpersonal skills, with a strong emphasis on building trust with the local community


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