Business Development Director

3 weeks ago

Manchester, United Kingdom MATRIX Recruitment and HR Full time

Job Title: Business Development Director

Job Summary:

We are seeking a highly skilled Business Development Director to join our team at MATRIX Recruitment and HR. As a Business Development Director, you will be responsible for identifying new business opportunities, developing and strengthening existing customer relationships, and providing excellent market, customer, and competitor information to our senior leadership team.

Key Responsibilities:

  • Manage, coach, and lead the Business Development Team.
  • Develop and strengthen existing customer relationships and create new engagements.
  • Establish strong relationships with key accounts through demonstration of excellent service and support, and commercial and technical competence.
  • Provide excellent market, customer, and competitor information to the senior leadership team and provide strategies for growing and building the business profitably, in line with the company goals.
  • Produce key management reports and key performance indicators.
  • Regular KPI monitoring and ensuring that targets are met.
  • Sell and advise on all the organisation's services.
  • Prepare and deliver presentations and produce marketing material with external partners and other service providers.
  • Travel and attend networking events, seminars, and conferences – virtually and in person.
  • Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.
  • Work strategically - carrying out necessary planning in order to implement operational changes.
  • Provide consultancy and VAT advisory services to the highest standard.
  • Take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
  • Identify cross-selling opportunities across the business.
  • Competitor analysis.
  • Train members of your team, arranging internal/external training where appropriate.
  • Keep abreast of trends and changes in the business world and communicate to the team.
  • Maintain own knowledge and skills for continuous self-development.

Person Specification:

Essential:

  • Education to Degree level.
  • Possess a high level of market knowledge.
  • A background in direct sales and customer service.
  • Confident, professional, and friendly so customer relationships are of the highest quality.
  • Tenacity and drive to seek new business and meet or exceed targets.
  • Interpersonal skills for building and developing relationships with clients.
  • Excellent written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills.
  • Excellent IT skills.
  • Teamworking skills and a collaborative approach to work.
  • A strong decision maker.
  • The ability to multitask and prioritise your workload.
  • Project management and organisational skills.
  • The ability to positively influence and team members.
  • Negotiating skills.
  • The ability to analyse sales figures and write reports.
  • A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment.
  • Strong commercial acumen.
  • Patience and emotional resilience for dealing with customers.
  • Actively listen to customers then smoothly handle & overcome any objections.
  • Able to handle complaints and remain calm under pressure.
  • Personable and strong relationship builder.

Desirable:

  • Experience in customs clearance, international trade and freight.
  • Our customers source and ship inventory from around the world so an understanding of customs would be advantageous.

Salary: £60,000 per annum

OTE: £90,000

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