Retail Sales Manager
23 hours ago
Are you passionate about delivering exceptional customer service and contributing to a team environment?
We are seeking a highly organized and proactive Retail Sales Manager to join our part-time team at Age UK Worcester, Malvern & Herfordshire.
Your primary responsibility will be to support the shop manager in managing day-to-day retail activities, ensuring the shop remains attractive and welcoming to customers at all times.
In this role, you will assist in supervising volunteers on duty, overseeing compliance with policies, procedures, and legislation. You will also develop good working relationships with colleagues in other shops within the Age UK Worcester, Malvern & Herfordshire district.
You will promote the work of Age UK Worcester, Malvern & Herfordshire through daily retail activities, provide an information point within the shop, and act as an ambassador for the charity's public profile.
The successful candidate will have excellent communication skills, be able to maintain accurate records, and adhere to company policies and procedures.
This is a part-time position offering £11.44 per hour, along with company pension, private dental insurance, private medical insurance, and sick pay.
Key responsibilities:
- Ensure shop window displays are attractive and updated regularly
- Arrange internal displays to showcase products effectively
- Maintain a clean and tidy shop environment
- Process donations according to established policies
- Undertake general duties as directed by the shop manager
- Provide excellent customer service
- Deal with customer service issues and follow relevant procedures
- Maintain accurate and timely records
The ideal candidate should possess strong organizational skills, effective time management, and ability to work independently. If you're a motivated individual looking to make a difference, we encourage you to apply for this exciting opportunity.
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