Sales Associate
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Malvern. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and providing expert advice on our products.
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers receive a personalized and engaging experience.
- Provide expert advice on shoe care, handbags, and accessories, helping customers find the perfect products to complement their needs.
- Maintain a friendly, engaging, and positive attitude, ensuring a welcoming environment for customers and colleagues alike.
- Support the maintenance of store standards, product placements, and stockroom, ensuring a seamless shopping experience.
Requirements:
- Good availability for weekend and weekday working, including a 12-hour contract over 3 days per week.
- Previous experience in sales, customer service, or retail is desirable, but not essential, as we offer full training and support.
- A passion for delivering exceptional customer service and a 'can-do' attitude are essential for success in this role.
Benefits:
- Competitive hourly rate of £11.70 (21+), with opportunities for pay increases upon completion of retail induction and PaSS stages.
- Generous staff discount scheme, which can be shared with family and friends.
- Holiday entitlement increases with service.
- Company contribution pension.
- Access to the Pavers Foundation and RetailTRUST for wellbeing and financial support.
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