Salesforce Systems Specialist
1 week ago
£49,200 per annum (including £4,200 car allowance)
This is a remote position with national travel.
About the RoleWe are seeking an experienced Salesforce specialist to ensure that our organisation can fully utilise Salesforce, which will facilitate informed decision-making and improve overall business performance.
The Job DescriptionAs a Salesforce Analyst, you will be responsible for creating comprehensive reporting dashboards that make it easier to analyse business performance. These dashboards will be essential resources for noticing new trends, addressing problems, identifying possibilities for business improvement, and flagging potential hazards.
Key Responsibilities:- Create extensive Salesforce reporting dashboards to support business decision-making
- Develop ad-hoc reports tailored to the organisation's changing demands
- Contribute to business development and marketing initiatives, including email response template creation, campaign performance analysis, and Marketing Cloud improvements
- Assist in small development work in Salesforce and improving stakeholder data quality within the CRM
- Proven track record in owning the workings/management of Salesforce
- A thorough understanding of Salesforce and its diverse modules, such as Marketing Cloud, Service Cloud, and Sales Cloud
- Ability to create dashboards, reports, and small development jobs using Salesforce and related components
- Understanding of data privacy regulations and effective methods for data management
- Capacity to offer Salesforce users training and assistance
- Background in independent health and social care (mental health or adult social care would be beneficial)
- Exceptional attention to detail and problem-solving skills
- Excellent communication and stakeholder engagement skills
- Ability to prioritise tasks and manage multiple projects in a fast-paced environment
- Strong analytical skills and ability to interpret data to produce actionable insights
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