Clinical Support Specialist

3 days ago


Newbury, West Berkshire, United Kingdom Stryker Group Full time
About the Role

We are seeking a highly skilled Clinical Support Specialist to join our team at Stryker Group. In this critical role, you will provide clinical product support to end users and assist in surgical procedures. You will also train and educate customers on the use of our products.

Key Responsibilities
  • Provide surgeons and operating room staff with training and technical support for our robotic arm applications and associated equipment.
  • Use proprietary software to prepare pre-operative CT scans and assist surgeons in implant planning and sizing.
  • Maintain accurate records of case reviews, services performed, and recommendations for product improvements.
  • Support company road-show demonstrations and 'Showsite' visits to showcase our products' clinical value.
  • Actively sell the clinical benefits of our products and build strong relationships with key surgeons and OR staff.
Requirements
  • Bachelor's Degree in a related field (preference given to business or technical fields).
  • Demonstrated ability to apply office technology, including ERP systems and Microsoft Office.
  • Minimum 2 years' experience in sales and/or technical environments (medical, pharmaceutical, or healthcare industry).
  • Demonstrated knowledge of customer service principles and processes.
Estimated Salary Range

$60,000 - $80,000 per year, based on location and experience.



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