Business Manager

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Hermès Full time

Main Responsibilities:

As a Business Manager at Hermès, you will be responsible for delivering exceptional personal and team service levels, reflecting the company guidelines and a bespoke approach. You will be proactive in receiving feedback from the service excellence programme, acknowledging team success, addressing challenges, and creating a clear plan of action to improve results.

Key Responsibilities:

  • Prepare, implement, and monitor quarterly business plans in line with retail targets, marketing calendars, and launches, including specific targets and activations for key launches.
  • Operational processes, housekeeping, and visual merchandising standards must be best in class, reflecting their importance as part of the customer experience.
  • Ensure delivery of retail sales targets and KPIs, coaching and developing the team through individual development plans, and providing consistent informal and formal feedback through daily conversations, team briefs, 1-2-1s, monthly catch-ups, and annual appraisals.
  • Effective, collaborative management of staff from partner agencies and monitoring of instore sales performance. Identify top performers and maintain strong relationships, ensuring a strong talent pool to support key trading periods.
  • Respect business budgets for staffing, overtime, POSM supplies, expenses, and other expenditure linked to your account or team, ensuring accurate records and management, and review alongside your Regional Manager.

Person Specification:

Key Competencies/Technical Skills

  • Experience in managing beauty consultants.
  • Ability to work collaboratively with Business Manager counterpart, sharing workload and prioritising effectively according to business needs.
  • Results-driven and commercially articulate, delivering strong reports which reflect KPIs, productivity, trading conditions, demographic of customers, anecdotal feedback, retail activations, customer recruitment, and business building initiatives.
  • Ability to be both proactive and reactive as required, with an agile mindset.
  • Proven negotiation and influencing skills to gain support from partner retailers and team in delivering business plans and objectives.
  • Makeup and fragrance training preferred.
  • Strong communication skills – in person, digitally, and remotely. Ability to define targets and goals with your team, articulate them, and review performance with your team.
  • Strong organisational skills and ability to flex to the changing business and market needs, with a positive and progressive approach.
  • Competent IT skills (Outlook and MS Office).

Profile:

  • Confident and appropriate communication when liaising with colleagues at all levels.
  • Self-aware and demonstrate a desire to evolve your own skill and knowledge.
  • Ability to manage frustrations and resolve challenges in a considered and time-sensitive way.
  • Generous in sharing information, insights, and knowledge, as well as being driven to keep up to date with industry trends.
  • Immaculate, reflecting a luxury brand and aspirational grooming.
  • One team mentality, contributing to a collaborative, innovative, and special Hermès family.


  • Cambridge, Cambridgeshire, United Kingdom Universal Business Team Full time

    Financial Controller OpportunityWe are seeking a highly skilled Financial Controller to join our team at Universal Business Team. As a key member of our finance department, you will be responsible for managing the financial aspects of our supply chain operations.Key Responsibilities:Develop and implement financial strategies to optimize supply chain...


  • Cambridge, Cambridgeshire, United Kingdom Universal Business Team Full time

    Job DescriptionWe are seeking a highly skilled Finance Manager to join our team at Universal Business Team. This is an exciting opportunity for a finance professional to take on a leadership role and contribute to the growth of our business.About the RoleThe successful candidate will be responsible for overseeing day-to-day financial processes, including...


  • Cambridge, Cambridgeshire, United Kingdom A G Wright & Son (Farms) Ltd Full time

    1,870 Hectares Farm in East CambridgeshireA G Wright & Son (Farms) Ltd is a well-equipped arable business with a team of skilled professionals growing combinable crops and 250 hectares of irrigated potatoes.As the Agricultural Business Manager, you will be responsible for managing all aspects of the business, including budgeting, product marketing, and...


  • Cambridge, Cambridgeshire, United Kingdom DCV Technologies Full time

    Business Development ManagerWe are seeking a highly skilled Business Development Manager to join our team at DCV Technologies. As a Business Development Manager, you will be responsible for driving new business growth and developing strategic relationships with key clients.Key Responsibilities:* Delivering an agreed sales budget* Building relationships with...


  • Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a highly skilled Business Development Manager to join our team at beBee Professionals in Cambridge. As a key member of our sales team, you will be responsible for managing and nurturing client relationships, ensuring customer satisfaction, and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong...


  • Cambridge, Cambridgeshire, United Kingdom Charles Jenson Recruitment Ltd Full time

    Business Development ManagerCharles Jenson Recruitment Ltd is seeking a highly skilled Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying sales opportunities in target markets, developing and implementing marketing strategies, and executing marketing campaigns across various channels.Key...


  • Cambridge, Cambridgeshire, United Kingdom fish4.co - Jobboard Full time

    Business/Transaction ManagerWe are seeking a skilled Business/Transaction Manager to join our team at fish4.co - Jobboard in Cambridge. As a Business/Transaction Manager, you will be responsible for controlling and monitoring customer databases, ensuring accurate information entry, updates, and usage.£50,000 OTE, £25,000 BasicFantastic working...


  • Cambridge, Cambridgeshire, United Kingdom Charles Jenson Recruitment Ltd Full time

    Business Development ManagerCharles Jenson Recruitment Ltd is seeking a highly skilled Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying sales opportunities in target markets, developing and implementing marketing strategies, and executing marketing campaigns across various channels.Key...


  • Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a skilled Business Development Manager to join our team at beBee Professionals in Cambridge, UK. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their...


  • Cambridge, Cambridgeshire, United Kingdom Ecolab Full time

    Business Development ManagerAt Ecolab, we are seeking a highly skilled Business Development Manager to join our Global Quick Service Restaurants (QSR) division. As a key member of our team, you will play a crucial role in driving business growth and expansion in the UK and Ireland.Main Responsibilities:Develop and execute strategic sales plans to drive...


  • Cambridge, Cambridgeshire, United Kingdom Hermès Full time

    Main Responsibilities:Deliver exceptional customer service and team performance, adhering to company standards and tailoring approaches to meet individual needs.Develop and implement quarterly business plans aligned with retail targets, marketing calendars, and product launches, including specific objectives and activations for key launches.Maintain...


  • Cambridge, Cambridgeshire, United Kingdom Dardan Security Ltd Full time

    About UsDardan Security Ltd is a specialist security company that prioritizes its employees, investing in their development to drive business excellence.Our MissionTo be a trusted partner for security solutions through intelligence, innovation, and influence.The OpportunitySeeking a seasoned Senior Business Manager to lead our core Security support...


  • Cambridge, Cambridgeshire, United Kingdom Empro Consultants Full time

    Overview of the role:At Empro Consultants, we are seeking a dynamic and results-oriented Business Development Manager to spearhead growth initiatives. You will be instrumental in expanding our market presence, securing contracts, and nurturing client relationships.Key Responsibilities:Identify and secure new business opportunities and partners.Manage sales...


  • Cambridge, Cambridgeshire, United Kingdom Enterprise Holdings Full time

    About UsEnterprise Holdings is a family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $35 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.We're proud to be the TargetJobs Graduate...


  • Cambridge, Cambridgeshire, United Kingdom Hermès Full time

    Main Responsibilities:As a key member of the Hermès team, you will be responsible for delivering exceptional customer service and driving sales growth in our Cambridge store. Your key responsibilities will include:Leading a team of beauty consultants to achieve sales targets and provide an outstanding customer experience.Developing and implementing...


  • Cambridge, Cambridgeshire, United Kingdom EMPLOYAL LTD Full time

    Sales and Account Management RoleWe are seeking a skilled Sales and Account Management Professional to join our team at EMPLOYAL LTD.About the RoleThe successful candidate will be responsible for managing and developing existing accounts, as well as identifying and pursuing new business opportunities.Key ResponsibilitiesDevelop and implement sales strategies...


  • Cambridge, Cambridgeshire, United Kingdom EmergencyMD Full time

    Tait Communications is a global company that relies on cutting-edge technology to keep communities safe, cities flowing, and lights on. We're looking for a Business Solutions Manager to join our Solutions team in Vienna. This role will focus on developing the solutions business across Europe, particularly in the Utilities, Public Safety, and Transit sectors....

  • Area Business Manager

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom On Target Recruitment Full time

    The Company:A leading manufacturer and distributor of medical products. Experiencing continuous growth. A career opportunity with a promising future. The Role of the Area Business ManagerTo sell a range of medical products, specifically Vascular Access products. Selling into various hospital departments, including A&E, Theatres, Maternity, CT, and Pathology....


  • Cambridge, Cambridgeshire, United Kingdom Command Recruitment Full time

    Business Transaction Manager Cambridge, EnglandSalary: £50,000 per annumOur client is seeking a Business/Transaction Manager to join their growing team in Cambridge. The successful candidate will have the opportunity to develop their skills and knowledge in a dynamic and supportive environment.Control and monitor customer database, ensuring accurate and...


  • Cambridge, Cambridgeshire, United Kingdom Command Recruitment Full time

    Key Responsibilities:To control and monitor customer database, ensuring that all information is being entered, updated and used correctly.A flexible approach to work.Experience of proposals for loan decisions on a daily basis through a variety of means including credit scoring, credit history, affordability analysis.About the Role:Command Recruitment is...