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Senior Administrator

2 months ago

East London, United Kingdom Old Mutual Full time

Job Summary

The Senior Administrator will provide high-level administrative support to the Regional Manager, ensuring the smooth operation of the office and contributing to the success of the company.

Key Responsibilities

  • Manage the Regional Manager's diary, scheduling appointments, meetings, and conferences, and resolving calendar conflicts in a timely manner.
  • Provide administrative support to the department, including arranging functions and venue bookings as needed.
  • Complete tasks of a personal nature on behalf of the Regional Manager, maintaining confidentiality and discretion.
  • Take minutes, compile reports, and draft correspondence on behalf of the Regional Manager.
  • Redirect tasks, queries, and escalations to relevant Regional Manager's direct reports, ensuring effective communication and issue resolution.
  • Maintain confidentiality of information and adhere to company policies and procedures.

Personal Effectiveness

  • Embody and live the company values, demonstrating a commitment to excellence and professionalism.
  • Take ownership of service delivery, ensuring high-quality results through individual efforts.
  • Collaborate effectively with others to achieve personal results, fostering a positive and productive work environment.
  • Manage time, tasks, and output quality for periods of 1 day to a maximum of 3 months, prioritizing work and meeting deadlines.
  • Contribute to the growth and development of the company by broadening individual skills and expertise.

Relationship Building

  • Maintain professional relationships with internal and external stakeholders, including management, suppliers, and venue coordinators.
  • Build and maintain relationships with external parties, stakeholders, and clients, representing the company with professionalism and integrity.
  • Engage with Company CEOs, Executives, and other external parties, demonstrating excellent communication and interpersonal skills.

Qualifications and Experience

  • Matriculation Certificate (Matric)
  • Preference for Secretarial or Office Administration qualification
  • 3-5 years of senior-level secretarial experience
  • Proficiency in MS Office
  • Technical knowledge of the area of operation
  • Experience in managing budgets
  • Excellent organizing skills
  • Attention to detail
  • Deadline-oriented
  • Ability to prioritize work in order of importance and risk
  • Excellent communication and interpersonal skills
  • Strong proactive problem-solving skills
  • Ability to work under pressure
  • Good interpersonal skills
  • High level of ownership and independence
  • Adequate stakeholder management experience

Skills

Education

Matriculation Certificate (Matric)

Closing Date