Human Resources Coordinator

7 days ago


Potters Bar, Hertfordshire, United Kingdom Canada Life Full time
About Canada Life Limited

Canada Life Limited is a leading provider of retirement, investment, and protection solutions. With a history dating back to 1903, we have established ourselves as a trusted partner for individuals, families, and businesses in the United Kingdom.

Salary and Benefits

We offer a competitive salary package, including a generous pension and bonus scheme, income protection, private medical insurance, and life assurance. Our comprehensive reward package is designed to recognize and reward our employees' hard work and dedication.

Job Description

This is an exciting opportunity to join our busy People Services team as a People Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service to our UK and IOM colleagues, supporting them with a range of queries related to the employee lifecycle, and facilitating transactions in our system to ensure accurate colleague records and timely payments.

Key Accountabilities:
  • Support and guide colleagues with a range of queries relating to the full employee lifecycle
  • Facilitate and process transactions in the system to ensure colleague records are accurately maintained and colleagues are paid correctly
  • Support the wider People Strategy team on projects and initiatives to deliver business objectives
Desired Knowledge/Experience/Skills:
  • Strong PC skills - Word, Excel, PowerPoint, and Outlook
  • Excellent customer focus, including a strong telephone manner and ability to establish credibility and rapport with employees and managers at all levels
  • Ability to craft accurate and clear email replies in response to email enquiries
  • Ability to work at a fast pace and manage changing priorities and varied tasks whilst being organized
  • Ability to work as part of a team and have a flexible approach to facilitate team priorities
  • High levels of attention to detail and accuracy, with the ability to manage own workload
  • Positive 'can-do' attitude and curiosity to make improvements
Benefits of Working at Canada Life

We believe in recognizing and rewarding our people, which is why we offer a range of benefits, including a competitive salary, comprehensive reward package, and opportunities for personal and professional development.



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