Regional Service Manager

1 day ago


Nottingham, Nottingham, United Kingdom The Nottingham Full time
About The Job

The Nottingham Building Society is seeking an experienced Regional Service Manager to lead our branch network transformation initiative.

You will be responsible for overseeing the daily operational performance of all branches, ensuring alignment with operational standards and efficiency. This is an excellent opportunity to leverage your expertise in financial services and drive strategic initiatives to achieve business objectives.

Key Responsibilities:

  • Work closely with Branch Managers to review performance, provide guidance, and drive improvements.
  • Identify opportunities for modernisation, digital integration, and community engagement.
  • Champion a customer-centric culture, ensuring that branches consistently deliver high-quality, personalised services and drive initiatives to enhance customer satisfaction and retention across all branches.

About You

  • Extensive experience in a transferable role with strong knowledge of financial services.
  • A passion for driving an inclusive culture, continuous development, and building engaged high-performing teams.
  • Ability to lead colleagues through transformation and modernisation initiatives.

Reward & Benefits

  • A fair and competitive salary of £54,000 - £58,000 per annum, plus annual discretionary bonus scheme, Medicash healthcare scheme, car allowance, 27 days annual leave (increasing to 29 days from January) plus bank holidays, holiday purchase scheme (buy up to 5 days per year), and enhanced family leave.
  • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.


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