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Administrative Support Officer
4 weeks ago
About the Role
We are seeking a highly organized and motivated individual to join our Haematology team as a Personal Assistant. The successful candidate will provide high-quality administrative and secretarial support to the Deputy Operations Manager and Senior Clinical Team.
Main Responsibilities
- Manage the complex diary of the Deputy Operations Manager and Senior Clinical Team, coordinating meetings, taking minutes, and ensuring they are fully prepared for meetings.
- Act as a central point for communications for the senior team, handling all levels of stakeholder interactions.
- Work effectively and efficiently, identifying better ways of working and sharing ideas to improve service delivery and transformation.
- Undertake duties including post collection and distribution, photocopying, faxing documents, printing reports, and receiving deliveries.
- Work flexibly and provide cover for colleagues within the Division as required.
About Us
Cambridge University Hospitals (CUH) NHS Foundation Trust is a leading healthcare provider, recognized for its 'outstanding' care and 'Good' overall rating by the Care Quality Commission. We value diversity and inclusivity, promoting a work environment where everyone can thrive.
What We Offer
We provide a range of benefits, including on-site leisure facilities, shopping concourse, and day nurseries. Our good work programme includes reduced-cost bus travel, parking subsidies, and hot food options. We also offer flexible working arrangements to support work-life balance.
Person Specification
Essential
- Education to A level or NVQ level 3 in Customer Services, Business Admin, or ITQ, or equivalent experience.
- Experience working in a busy office environment or reception service.
- Secretarial and administrative experience, including minute-taking.
- IT skills, including Microsoft Word.
- Ability to research information and work within policies, procedures, and guidelines.
- Ability to produce accurate documents to a high standard.
Desirable
- Previous experience working in the NHS.
- Experience dealing with difficult and challenging situations.
Knowledge and Skills
Essential
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office Packages.
Desirable
- Knowledge of the Trust, including awareness of priorities.
- Knowledge of NHS terms and conditions.
- Knowledge of Trust's HR policies and procedures.
