Sales and Service Ambassador

1 month ago


Liverpool, Liverpool, United Kingdom Jo Malone London Full time

About the Role

At Jo Malone London, we are seeking a highly skilled Senior Stylist to join our team in Liverpool. As a Senior Stylist, you will play a key role in providing inspirational and authentic customer service, ensuring that each customer has a unique and memorable in-store experience.

Key Responsibilities

  • Combine your passion for fragrance and gifting to create personalized customer experiences.
  • Understand individual sales and service goals of the team and help them achieve their targets.
  • Provide guidance, advice, and motivation to colleagues to drive sales and customer satisfaction.
  • Host events, consultations, and workshops to showcase the world of Jo Malone London.

What We Offer

  • Competitive salary and commission scheme eligibility.
  • Annual leave, family leave, and product discount/staff product concession.
  • Mental health wellbeing initiatives and benefits platform with exclusive discounts.

Qualifications and Experience

  • Previous retail experience with a proven track record of achieving sales and customer service targets.
  • Passion for fragrance and gifting, with a 'can-do' attitude and excellent communication skills.
  • Flexible availability across days and hours, with a focus on work-life balance.

Join Our Team
We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, or any other factor.



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