Administrative Assistant

5 days ago


Swindon, Swindon, United Kingdom Katalysysts Consulting Full time

Job Title: Administrative Assistant - Diabetes and Endocrinology

Salary: £38,000 per annum

We are seeking a highly skilled Administrative Assistant to join our team at Katalysysts Consulting. The successful candidate will provide administrative support to the Diabetes and Endocrinology department, ensuring the smooth running of daily operations.

Key Responsibilities:

  • Opening, sorting, and prioritising incoming mail for the department and managing files to marry up with incoming correspondence.
  • Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate.
  • Using in-depth working knowledge of service, conditions, and related terminology to advise (in a non-medical capacity) patients in order to field simple queries away from consultants and answer/action where possible.
  • Type letters and other patient-related documentation. Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales or delegating ad hoc typing requests appropriately to support typists when there are conflicting time pressures.

Requirements:

  • A strong understanding of Diabetes and Endocrinology from a medical point of view and ensure that you understand the area in which you are working.
  • Familiarisation of department SOPs and keeping abreast of departmental changes, updating SOPs where necessary.
  • To actively take part in the Choose and Book/ ERS referral service daily. Accurately processing and logging GP endocrine referrals and handing to consultants on a rota basis.


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