Customer Service Coordinator
3 days ago
Customer Service Administrator
Salary: £23,000- £26,000
Rochester
Monday- Friday 7:30am- 4pm. Early finish every Friday
Modern Open Plan Office, Free Parking & generous holiday allowance
We are seeking a skilled Customer Service Administrator to join our team at Adecco. As a key member of our team, you will be responsible for providing exceptional customer service, processing sales orders efficiently, and managing customer complaints. If you have strong customer service, data entry, and administrative experience, we encourage you to apply.
Key Responsibilities:
- Update customers on their orders via phone, email, and online portal
- Process sales orders accurately and efficiently
- Acknowledge customer orders in a timely manner
- Assist customers with order-related queries
- Manage customer complaints and request credit notes when necessary
- Perform administrative tasks as required
- Undertake ad-hoc duties as needed
Benefits:
- Opportunity to learn and develop with our team
- Discretionary Bonus Scheme
- Finish at 12:30pm every Friday
- 25 Days Holiday, plus Bank Holidays
- Free Parking on site
- Pension scheme
- Work in a modern open-plan office
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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