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Front Desk Coordinator

2 months ago

Kidlington, United Kingdom Floryn House Care Home Full time

**Job Summary**

Floryn House Care Home is seeking a highly skilled and compassionate Receptionist to join our team.

**About Us**

We are a purpose-built care home providing exemplary Residential, Dementia, Nursing & Respite care for 73-residents in a beautiful village setting.

**Key Responsibilities**

  • To provide exceptional customer service and communication skills to develop good relationships with residents, relatives, employees, and external professionals.
  • To answer incoming calls and route them accordingly or deal positively with any resulting enquiries.
  • To sort through incoming mail and distribute accordingly.
  • To respond positively to face-to-face enquiries and help where possible to both visitors and clients.
  • To provide administrative support, maintain records, and provide updated resident information on a daily/weekly basis.
  • To perform general filing and record maintenance, photocopying, and other duties as required.

**What We Offer**

  • A competitive hourly rate of £11.49.
  • A 24-hour per week contracted position with alternate weekends.
  • A comprehensive pension scheme.
  • 5.6 weeks annual leave (pro-rata for part-time contract).
  • A DBS check.
  • Onsite parking.

**Requirements**

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • High level of discretion and confidentiality.
  • Ability to work towards company policies and procedures.

**How to Apply**

Please submit your application to our recruitment team and we will aim to respond within 48 hours.