Accommodation Office Team Leader
4 weeks ago
As a Team Leader in our Accommodation Office, you'll be the driving force behind a seamless shift experience. Your leadership skills will shine as you ensure the team has everything they need to deliver exceptional service.
At Hungry Horse, we're passionate about creating a warm and welcoming atmosphere for our customers. Our pubs are the heart of the community, where friends and family gather to share laughter and make memories. As a Team Leader, you'll play a vital role in bringing people together and making every visit a special one.
As a valued member of our team, you'll enjoy:
- A competitive salary and pension contribution
- The opportunity to develop your career across our well-known brands
- Discounts on our food and drink, as well as other exciting perks
- A free employee assistance program to support your well-being
- Retail discounts and more
Key Responsibilities:
Delivering Exceptional Customer Service- Provide customers with a heartfelt and memorable experience each time they visit
- Deputise the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift to ensure everything runs smoothly
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with promptly
- A great eye for detail to ensure every pint is poured to perfection
We're looking for a positive and proactive individual who can think on their feet and adapt to any challenges that arise during a busy shift. If you're a natural leader with a passion for delivering exceptional service, we'd love to hear from you
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