Deputy General Manager

2 weeks ago


Sheffield, Sheffield, United Kingdom Central Full time

Job Overview

We are seeking an experienced Deputy General Manager to lead our team and drive business growth in a dynamic and fast-paced environment.

Key Responsibilities

  • Work closely with the General Manager to develop and implement operational strategies
  • Manage daily venue operations, including staff supervision and performance management
  • Handle full profit and loss responsibility, ensuring cost control and revenue growth
  • Adhere to company standards and service levels to enhance sales and minimize costs
  • Ensure positive guest service, responding to complaints and escalating issues as needed
  • Maintain a team-focused environment, encouraging a professional and motivating atmosphere for all staff

Requirements

  • 3+ years of management experience in the leisure, hospitality, or F&B sector
  • Ability to lead by example and supervise a team
  • Inspire and motivate wider teams to deliver an outstanding guest experience
  • Welcome and support colleagues, demonstrated by a positive and can-do attitude
  • Ability to create a sense of fun and work shift patterns

What We Offer

  • 28 days holiday per year
  • Company pension contribution
  • Free activities and 25% off food and drink
  • Access to team wellbeing app and social activities
  • Annual team awards party and Cycle2Work scheme
  • Refer a friend scheme and other employee benefits


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