Automotive Centre Manager

4 weeks ago


London, Greater London, United Kingdom Halfords Group PLC Full time
Drive Business Success as an Autocentre Manager

Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving business growth and improving operational efficiency? We're seeking an experienced Autocentre Manager to join our team at Halfords Group PLC.

About the Role

As an Autocentre Manager, you'll be responsible for leading a team of professionals to deliver outstanding customer service and drive business performance. You'll work closely with our management team to develop and implement strategies that improve customer satisfaction, increase sales, and enhance operational efficiency.

Key Responsibilities
  • Lead a team of professionals to deliver exceptional customer service and drive business performance
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance operational efficiency
  • Work closely with our management team to achieve business objectives
  • Manage and develop a team of centre managers to ensure they have the skills and resources needed to succeed
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
What We Offer
  • A competitive salary and bonus scheme
  • Opportunities for career progression and professional development
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave
  • A dynamic and supportive work environment
  • The chance to work with a leading retailer of motoring and cycling products and services
Requirements
  • Proven leadership experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Experience of managing a team and developing staff

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving business success, we'd love to hear from you.



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