Head of Service Delivery
3 weeks ago
Job Overview
The Head of IT Service and Operations will be responsible for managing the company's IT service delivery, ensuring seamless operations and high levels of customer satisfaction. The ideal candidate will have extensive experience in retail, hospitality, or similar industries and will possess strong leadership skills.
Key Responsibilities
- Manage multiple stakeholders, including internal teams and external partners
- Develop and implement strategies to improve IT service delivery and efficiency
- Liaise with vendors and suppliers to negotiate contracts and services
- Ensure compliance with industry regulations and standards
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