Customer Relationship Specialist

3 weeks ago


Ballymena, United Kingdom Black Fox Solutions Full time
Job Description:
We are seeking an experienced Customer Relationship Specialist to join our team at Black Fox Solutions. As a key member of our operations department, you will be responsible for managing customer interactions and ensuring seamless communication between internal teams.

About the Role:
The ideal candidate will have a sound level of IT skills and experience in a similar role. You will be office-based, working hours: Monday - Thursday 8.30am-5.30pm, Friday 8.30am-1pm. We offer competitive salary of £26,000 per annum and a range of benefits including excellent opportunities for professional growth and development.

Key Responsibilities:
  • Liaise with customers on their orders
  • Order qualification and processing
  • Liaise with internal teams through to delivery, and liaise with logistics providers
  • Monthly customer reports
  • General office administration

What We Offer:
  • Competitive salary of £26,000 per annum
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development


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