Customer Support Specialist

1 week ago


Ballymena, United Kingdom Black Fox Solutions Full time
About the Role

Black Fox Solutions is seeking a highly skilled Customer Service Assistant to join their team in Ballymena. As a key member of the customer service team, you will be responsible for providing exceptional support to customers via email and telephone.

Key Responsibilities:
  • Liaising with customers to resolve queries and issues
  • Processing and inputting orders efficiently
  • Managing and organising deliveries to ensure timely completion
  • Preparing monthly customer reports to track progress
  • Providing general office administration support as needed

Requirements:

To be successful in this role, you will need to have at least 1 year of experience in an administration or customer service position. Proficiency in MS Office is also essential. Previous experience in the textiles industry is advantageous but not required.

What We Offer:

We offer a competitive salary of £26,000 per annum, making us one of the top-paying companies in the industry. In addition to a salary, we provide a supportive and dynamic work environment that encourages growth and development. If you are a motivated and customer-focused individual looking to take your career to the next level, apply now

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