Sales and Customer Support Specialist

2 days ago


Ballymena, United Kingdom Black Fox Solutions Full time
About the Job
Black Fox Solutions is a dynamic company seeking a highly organized and detail-oriented individual to fill the role of Sales and Customer Support Specialist. As a member of our sales team, you will play a critical role in driving sales growth and delivering exceptional customer experiences. Your primary responsibilities will include liaising with customers, processing orders, and ensuring timely delivery. You will also be responsible for generating monthly customer reports, managing inventory levels, and performing general office administration tasks. The estimated salary for this position is £26,000 based on industry standards and location.

Key Responsibilities
* Respond to customer inquiries and resolve any issues in a professional and timely manner
* Process order qualifications and ensure timely delivery through effective communication with internal teams and logistics providers
* Generate monthly customer reports and perform general office administration tasks
* Maintain accurate records and databases, with a focus on data integrity and security

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