Multinational Issuing Office Coordinator

4 weeks ago

Croydon, Greater London, United Kingdom AIG Full time

At AIG, we are reimagining the way we help customers manage risk. As a Multinational Issuing Office Coordinator, you will play a key role in this transformation. This is an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Multinational

AIG Multinational is an exciting business area within AIG that designs, implements, and services bespoke multinational insurance solutions for our global customers. We empower our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant, and seamless solutions that support our clients' risk management objectives.

How you will create an impact

This role provides technical and administrative support to the specialist Multinational Issuing Office. You will coordinate local service requirements while managing communication and relationships with the Producing office, Clients, and brokers and Shared Services teams.

  • Coordinate service requirements for local portion of Controlled Master Program (Risk Transfer and Global Fronting) for New Business and renewals requiring manuscript policies or specific service needs.
  • Manage incoming policy portfolios of non-strategic clients with assigned local brokers while maintaining and building relationships.
  • Be a Subject Matter Expert (SME) / Knowledge Champion for one or two products within country and AIG Multinational Systems.
  • Ensure client and broker emails are responded to in timely fashion while providing up-to-date knowledge and information.
  • Ensure requested documentation is issued in required time frames and report on status of accounts to local manager and Producing Office.

What you'll need to succeed

  • Some insurance experience, preferably client servicing (broker or company)
  • Experience of handling Multinational corporations and a good understanding of in-country Commercial Insurance.
  • Strong administration skills with the ability to clearly articulate ideas.
  • Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements.
  • Ability to work on own initiative/organized alongside good time management skills – ability to handle multiple priorities, organize work, and meet deadlines.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

UW - UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

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