Commercial Claims Handler
2 days ago
We are seeking an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in the UK. This role is customer-focused, requiring you to provide an excellent claims service to our clients.
Key Responsibilities- Manage claims from across different products, such as Property, Liability, Marine, and Business Interruption, ensuring service standards are met and/or exceeded.
- Keep an efficient diary system for all claims, ensuring claims are chased as required.
- Develop and maintain a full understanding of Acturis.
- Provide the broking department and clients with claims information and reports as required.
- Ensure complex claims are handled as per the group procedures.
- Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim.
- Produce claims MI/claims reports when required.
- Meet with clients and present claims information when required.
- Undertake any other duties as requested by management on an ad-hoc basis.
- Ensure personal CPD is managed and kept up to date by keeping skills and knowledge current.
- Robust Property, Liability, Marine, and Business Interruption insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures.
- Passionate about the delivery of exceptional customer service experience, applying TCF and KYC methodologies.
- Acturis system knowledge (desirable not essential), being able to use MS Excel, MS Word, and Outlook.
- Cert CII, or working towards this or similar.
- Highly organized and great time management.
- Positive 'can do' attitude and natural problem solver, multi-tasker, with a high level of attention to detail.
- Excellent communication skills both verbally and written.
PIB Group is a dynamic insurance broker attracting individuals with a wealth of experience in the insurance market. We provide expertise across a broad range of specialisms, including professions, property, construction, transportation, trade credit, real estate, leisure, construction, haulage, and charities.
This is an exciting time to join the team in one of our offices around the UK. Collaboration is at the heart of everything we do, and we believe that working together as one team is better for our customers, our businesses, and our employees.
PIB Group is part of a larger group, which means that we can enjoy the strength and leverage that come with being part of a larger organization for the benefit of our people as well as our customers.
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Commercial Claims Handler
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Birmingham, Birmingham, United Kingdom PIB Group Full timeJob Title: Commercial Claims HandlerWe are seeking an experienced Commercial Claims Handler to join our Claims Specialty Team based in Birmingham. This role is focused on providing exceptional claims service to our clients, ensuring professional and efficient management of all claims from inception to resolution.Key Responsibilities:Manage claims across...
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Birmingham, Birmingham, United Kingdom Stride Resource Management Full timeJob SummaryWe are seeking a highly experienced Senior Claims Handler to join our Claims Department at Stride Resource Management. As a key member of our team, you will be responsible for overseeing the entire claims process, from investigation to settlement, for a variety of cross-class losses.Key Responsibilities:Manage the claims process from start to...
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Commercial Claims Handler
2 days ago
Birmingham, Birmingham, United Kingdom PIB Insurance Brokers Full timeAbout the RoleWe are seeking an experienced Commercial Claims Handler to join our Claims Specialty Team based in Birmingham. This role is customer-focused, requiring you to provide an excellent claims service to our clients.Key ResponsibilitiesManage claims from across different products, such as Property, Liability, Marine, and Business Interruption,...
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