Customer Engagement Advisor

3 days ago


Peterborough, Peterborough, United Kingdom Anglia Ruskin Students' Union Full time
Key Responsibilities

As a Community Outreach Liaison, your primary duties will include:

  • Speaking with clients over the phone or via video call to provide support and guidance
  • Assisting clients in finding solutions to their issues and problems
  • Developing and maintaining strong communication skills
  • Learning to use case management systems effectively
Requirements

To be successful in this role, you will need to possess:

  • Basic IT skills
  • A good telephone manner
  • The ability to research information using websites


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